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End-to-end IT Helpdesk

The IT Helpdesk at a company is an important source of assistance and information with a goal to provide a one-stop-shop for end-users questions and fast resolution to IT issues.

Fastest FRT in Any Industry

Option One Technologies offers a high level of SLA with a First Response Time (FRT) of 15 minutes or less for any ticket, this is the fastest you can get in any industry.

White Glove IT Support

Our White Glove IT support ensures meaningful communication, meticulous attention to detail and the best end-user experience in the industry.

Remote & On-Site Support

Our on-demand remote and on-site support allows organizations to focus on more urgent business matters while our professional and experienced technicians proactively handle any IT issue that may arise.

Co-Managed IT Services

Our Co-Managed IT service blends the convenience and strategic framework of an internal IT staff with the support and comprehensive knowledge of our IT experts.

Fully Managed and Proactive

Our 24x7x365 Helpdesk, Remote Monitoring and Management, service monitors and safeguards users endpoints using next-gen technology, best practices for controlled access and support.

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Datacenter with Green Power Partnership

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